Call Center Software enables agents to make more calls and be more effective on the phone. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.
Our skills-based quickly matches callers in your queue.
Agents can communicate with ease using instant messaging.
Scale up or down with one easy phone call.
Monitor your KPIs and valuable metrics from Anywhere.
Repeat callers are put to the head of the queue and delivered.
Easy for non-techies to use and update.
Smart Dialer, Intelligent Routing, On screen caller info.
Mobile, Social Media, Web.
Improve performances and the quality by monitoring.